Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it and repackaged in a method that ensures safe return. Please send an email to info@standcrafted.com to coordinate the return. It must be returned in the original packaging and in sale-able condition. Returned product is subject to a 20% restocking charge
Partial refunds will be considered. We will fairly assess returns and clearly document refunds with respect to the costs necessary to restock the item to its original condition. For example, partial refund charges may include the following:
1) Desks that were installed to a wall. For example, drywall or masonry hardware costs $15 to replace.
2) A restocking fee to repackage the item for resale. Restocking may cost $25 for labor and materials involved.
3) Any item not in its original condition, damaged, or missing any parts (costs vary based on components involved).